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Course Name

Mental Health First Aid Course (MHFA)

Course Cost

$189 (may vary)

Course Duration

6 hours

Is the course accredited?


Course Certificate

Issued same day (Conditions Apply)

Previously Known as

White Card- CPCCWHS1001

Available Discounts

Group discounts available

Daily Deals


Mental health first aid covers all aspects of identifying, understanding, and responding to signs of mental illnesses. A mental health first aid training course provides students with the skills needed to provide assistance and support to someone experiencing a mental health crisis.

A mental health first aid qualification demonstrates that its holder is capable of helping others address and overcome mental health issues and their associated challenges. Our accredited Mental Health First Aid (MHFA) training certificate is widely recognised and perfect for supporting those already working in, or interested in pursuing careers in counselling, social work, and support roles. For other people, it’s also a great way to become an accredited mental health officer in the workplace.

Mental Health First Aid Certificate

According to the Australian Bureau of Statistics, 45% of Australians will deal with a mental health problem at some point in their lives. Even if you’re not one of these people, it’s highly likely that someone you know will be affected. This person could be a friend, family member, or a colleague. Many people don’t seek assistance with their mental health unless prompted to do so by a loved one.

By earning a mental health first aid certification, you’ll learn to recognise the signs and symptoms of mental illness, provide assistance to people by creating and actioning a Mental Health Action Plan, provide people emotional support, recommend treatment options, and source relevant and helpful information. Through theoretical learning and readings, case studies, group work, role-playing, and a final assignment, you’ll learn everything you need to know in order to discuss mental health issues with those they effect.

Mental Health First Aid Course Content

Our mental health first aid course is based on Mental Health First Aid Australia’s instructional manual, a copy of which will be provided to students for them to take home after their course. This curriculum is designed to equip students with the capacity to identify and address indicators of mental health conditions, provide initial support to those in distress, educate students on the crucial nature of early intervention, provide insights into administering first aid during critical situations, create understandings of where and how to access professional assistance, and enhance mental health awareness awareness regarding mental well-being.

Learning Outcomes

Mental Health Conditions & Scenarios

Course Delivery

Our mental health first aid course is delivered across a total of 12 hours. This course is conducted over 2 days with a 6 hour training session on each day.

Upon successful completion of this course, all participants will be awarded a MHFA Mental Health First Aid Certificate of Completion. Students will also receive a copy of the Mental Health First Aid Manual to take home with them.

Enrolment & Eligibility

Our mental health first aid course is open to anyone aged 18 years or older. There are no prior academic requirements, work experience, or other preparation required prior to attending your course.

All students need is a basic understanding of written and verbal English to engage with the course materials. It also helps to have compassion, empathy, and a genuine desire to help people in need during times of crisis.

Frequently Asked Questions

A Mental Health First Aid qualification doesn’t necessarily lead directly to specific careers, and can be effectively used in a variety of professional fields. However, having this qualification might make you more appealing for roles where dealing with people, especially vulnerable individuals, is a key part of the job. A few careers to which such a qualification is most beneficial include:

  • Mental Health Counselor
  • Social Worker
  • School Counselor/Teacher
  • Human Resources Professional
  • Emergency Service Personnel
  • Healthcare Professionals
  • Support Worker
  • Community Outreach Worker

No. While this twelve hour course might be time consuming to some people, this does not translate to difficulty. Our mental health first aid training courses are designed to be both thorough and easy to comprehend.

That said, while the course itself is not generally considered to be difficult, performing the task of administering mental health first aid can be challenging to some. A mental health crisis can be an extremely confronting thing to witness. However, it is easier to recognise a mental health crisis and know how to respond than it is to see one and to feel helpless and not know what to do.

There are several other qualifications we offer that work well alongside a mental health first aid certification. The first, and perhaps the most obvious, is a Youth Mental Health First Aid course. This training overlaps with a Standard Mental Health First Aid course in some ways, but deals with mental health challenges specifically or more commonly experienced by teenagers. For someone working with young people, such as a teacher or counsellor, holding both qualifications can be extremely beneficial.

Due to the nature of how disabling mental health problems can affect people, other general first aid qualifications are also useful. Among these are a basic first aid course, or a CPR course. Other first aid course options include advanced first aid and first aid for remote or isolated settings.

Yes. New breakthroughs in how to recognise, respond, and treat mental health issues are emerging all the time. As such, a mental health first aid certificate effectively expires after a three year period. If your job depends on holding a mental health first aid certificate, or you are your workplace’s mental health first aid officer or mental health first aider, taking a regular refresher training course is highly recommended.

Yes, our Mental Health First Aid course is nationally accredited. This accreditation ensures that the course meets the highest standards in mental health training.

Mental Health First Aid involves learning about providing mental health support to someone experiencing a mental health challenge or crisis. The course covers topics such as recognising signs and symptoms, communication strategies, and practical interventions to help individuals in need.