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Responsible Services of Gambling

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Course Name

Responsible Services of Gambling (RSG) Course

Course Duration

6 hours (face-to-face)

Is the course accredited?


Does the course meet workplace requirements?


Available Discounts

Group Booking Discounts Available

Responsible Services of Gambling (RSG) Course

What is RSG?

RSG, or Responsible Service of Gambling, (sometimes known as Responsible Conduct of Gambling or RCG) is a certificate required by the Australian Government if you plan to work in any establishment that has gambling. In the course, you will learn how to detect the signs of a gambling problem and how to deal with the person(s). This certificate is one that you’ll need to obtain in addition to the RSA certificate.

Who is this Certificate For?

An RSG certificate must be present anywhere gambling takes place (hotels, motels, clubs, casinos, pubs, etc…). It’s beneficial for all hospitality personnel, especially the staff directly included in the sales and services of the gambling activities: 

  • The licensee
  • Gaming supervisors
  • Gaming managers
  • Gaming employees

Do I need the RSG Certificate?

Yes, if you plan on working in the gambling industry, you’ll need to obtain this certificate eventually. Each state has different regulations regarding how quickly you need to get the RSG certified: 

  • New South Wales: RSG is compulsory.
  • Northern Territory: You have three months from the start date of employment to complete and pass the RSG training.
  • Queensland: RSG is mandatory.
  • South Australia: You have six months from the start date of work to complete and pass RSG training.
  • Tasmania: RSG is compulsory.
  • Victoria: You have six months from the hire date to complete and pass RSG training. 

What are the Benefits of Completing this Course?

There are numerous benefits to obtaining your Responsible Service of Gambling (RSG) certificate before you even begin working in the gambling industry:

  • With Australia’s strict regulations regarding gambling, having this certificate will help you get hired quicker. 
  • The course is budget-friendly- a small investment for a big future!
  • You can claim it back in your tax return at the end of the financial year.

RSA Course Locations Across Darwin

Darwin: Double Tree Hilton, Level 5, 116 The Esplanade, Darwin NT 0800
Katherine: Ibis Styles Katherine, 9 Cyprus St, Katherine NT 0850

USI Requirements

A Unique Student Identifier (USI) number is a mandatory requirement for any student wishing to undertake vocational training. A USI number is unique to you and provided by the government to keep a secure online record of your VET certifications. You can look up your number or register for a USI number quickly and easily by clicking HERE. 

Covid-19 Precautions

At First Aid Pro Darwin, your health and safety is our priority. Infection control measures and Covid-19 practices are applied across all our training facilities, including but not limited to:

  • Personal protective equipment (PPE)
  • Social distancing, where possible
  • Cleaning and sterilisation of equipment and materials
  • Learner sign-in sheets.

To help us keep you and your fellow learners safe, please do not attend a session if you are unwell, experiencing any symptoms or should be quarantining or self-isolating.